Our insurance policies lapsed due to agent's lack of understanding of financial paper work required to cover our risks. We experienced BimaGenieTM 's "Operate from Client Site" philosophy, when their experienced resources helped us organise the required paper work operating from our office. They conducted a GAP analysis and recommended risk management solutions for all our outlets.
A word from our clients
We treat lot of patients from India & abroad in our chain of hospitals, Team from BimaGenie™ offered us well researched & cost-effective solutions for our requirement of Indemnity cover. They also educated our staff on policy terms & condition, response expected during an insured event etc, which was new experience.
Team BimaGenie™ was instrumental in reworking our 8 year old indemnity policies, discussed policy wordings in detail, recommended certain changes in our system to be more inline to policy terms & condition. though, we were serviced by another broker with a limited interaction, we could clearly see the difference in BimaGenie™'s approach towards its client, "always being there", not only at the time of collecting the premium but also during policy period, and during claim settlement.
Johnkutty James
General Manager & Complaince Officer,
Doha Brokerage & Financial Services Ltd,
Indian Brokerage Arm of Doha Bank, Qatar.
